In Control Panel, there are settings for default playback devices that you might need to adjust. The Virtual Agent is currently unavailable. The Playing audio troubleshooting page displays. I am having this same problem with a DV model that I am trying to fix for a friend. Restoring the audio driver in Windows 7 Sound files and settings that become changed can cause sound problems. Both OS’s that I installed have been the with the latest service packs.

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It asked me to scan again during boot, which I did. Dv6646u high-definition audio device will detect hardware changes and the “X” character should no longer appear on the speaker icon. Modify your browser’s settings to allow Javascript to execute. Do I need to go to the AV forum to resolve a potential problem or do you think it;s something else?

Vd6646us, when i opened IE instead, i could get to a music site, but again no sound played. Check computer headphone connectors when troubleshooting sound Two types of headphone connectors are available on HP computers.

If the volume for an application, such as Windows Media Player, was adjusted using the volume buttons or slider controls on the computer case, the system will use that volume setting, even if the master volume control is adjusted to a higher setting. Video of adjusting the volume settings in Windows 7.


I’ve been thru the malware cleaning process and no viruses were found. I started out upgrading to Windows 7 and all was fine. It still does not function. I was set to restart my computer and noticed that there was an OS update awaiting so I updated and voila my sound came back.

Testing for sound hardware failure wudio Windows 7 Play a sound. Selecting a device to troubleshoot. Let’s see what happens from there. Has it resolved the identical problem for others using similar HP Pavilion laptops? For detailed information about the troubleshooting, click View detailed information. Sometimes, when trying to open a new firefox browser after one is already opened, only a fraction ahdio the browser image appears see attached file.

I tried to update the bios again today and downloaded sp After restart the sound disappeared. I’m open for suggestions for this PITA.

HP Notebook PCs – No Sound from the Speakers (Windows 7)

If you are unable to reinstall the driver using Recovery Manager, roll back to the previously installed driver using the following steps:. At one point over recent weeks I was, in fact, able to install a new audio driver. Will order the part and report back. Right-click the name of the hl device and select Properties. On the Hardware Dv66446us Reinstallation welcome screen, click Next. This seems to be a HUGE problem with the dv series across many forums with no real answer yet as to what the cause is.


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HP Pavilion dvus Entertainment Notebook PC Windows Vista drivers | HP Notebook Drivers

Rebooted, the problem returned mind up this is a clean install with nothing installed yet. Your name or email address: If the computer has a feature where you can slide your finger along a graduated strip above the keypad to change the volume, the capacitive touch mute button can become stuck in the muted position and prevent the playback of sound.

Right-click the sound device name and select Enable to re-enable the device. Thanks as well as I hope it helps the OP know that he isn’t alone in this battle!

Click Startand then click Control Panel. All of the active sound applications display.

Windows has successfully updated your driver software.